Privacy Policy for Rivet Intel
This Privacy Policy describes how Rivet Intel ("we", "us", or "our") collects, uses, and discloses information when you visit our website, www.rivetintel.ca, or engage with our services, which include AI-powered predictive maintenance, operational efficiency optimization, automated quality control, supply chain analytics, and custom AI model development for industrial applications.
1. Information We Collect
We collect various types of information, including personal data, to provide and improve our services and our online platform. The types of information we collect include:
- Information You Provide to Us: This includes information you voluntarily submit when you interact with our site, such as when you request a demo, register for an event, subscribe to newsletters, or contact us through forms. This may include your name, email address, company name, job title, phone number, and any other information you choose to provide.
- Information Collected Automatically: When you visit our online platform, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.
- Information from Other Sources: We may receive information about you from other sources, including third-party analytics providers, business partners, and publicly available data, to enhance our services and marketing efforts.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services and our online platform.
- To process your inquiries and respond to your requests.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To communicate with you about products, services, offers, promotions, and events offered by Rivet Intel and others, and provide news and information we think will be of interest to you.
- To monitor and analyze trends, usage, and activities in connection with our services and to improve and personalize our online platform.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Rivet Intel and others.
- To personalize and improve your experience on our online platform.
- To comply with our legal obligations.
3. How We Share Your Information
We may share your information as follows:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to carry out their work for us (e.g., website hosting, data analysis, email delivery, customer service, marketing).
- For Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Rivet Intel, (c) act in urgent circumstances to protect the personal safety of users of our online platform or the public, or (d) protect against legal liability.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
- With Your Consent: We may share your information with your consent or at your direction.
4. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Data Protection Rights under GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Rivet Intel relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.
6. International Data Transfers
Rivet Intel is based in Canada. Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. By submitting your personal data, you agree to this transfer, storing, or processing.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please contact us:
- Rivet Intel
- 789 Bayview Terrace, Suite 300
- Toronto, ON, M5J 1N8
- Canada